Wednesday, August 29, 2012

KPO comes from word KNOWLEDGE

Knowledge Creation, Management and Sharing through talented professionals is where India has emerged up as a prominent identity. India has a large pool of people giving services in this category to the entire world. Most of the industries require business analysis ready before they take any decision, this is where knowledge comes into picture.
There are many services under this head wherein industries are fulfilling their requirements such as Business Analysis, Research and Development, Data Analytics, Custom Research, Financial Data Collection and Analysis, Brand Marketing Research Services, Country Analysis, Comprehensive Company Analysis, Information Management, Market Survey Analysis, Media Monitoring and News Analysis, Industry Profiling, Business Intelligence Services, Facts Base Insights Generation and much more.

The idea of KPO is very simple. Companies around the world believe in outsourcing their knowledge management services to India and other countries. This ensures greater level of data accuracy and cost management. Information researched is always presented in different formats like docs, spreadsheets and presentations as per client requirements. Cost management is ensured through best practices of deploying right people in right time. Plus the services availed via off-shoring are always cheaper as compared to services availed via on-shoring. Outsourcing the services in this category also ensures business owners to have added advantage of being competent and visionary for their core businesses.

With variety of analysis in Information researched, Knowledge management displays key role in business growth. Companies looking to start new businesses or establish divisions would always need relevant survey information to know the market trends in advance. It avoids risk of putting millions in the business. Always a good idea to know, how market is performing and what are the industry analysis for specified products or services. Rather to start without information, it is always better to start with information researched and ready.

Many of the above mentioned statements talked about benefits of Knowledge Process Outsourcing, there are risks involved as well. The first and foremost risk of KPO is language barrier with countries where English is not so popular and people have difficulty understanding this language especially Voice support Services. Dissatisfaction has been seen in many cases where KPO was done and results were not delivered. The second risk is right match for right job, deployment of wrong people on Knowledge processes may lead to frustration for both the parties. Only people having fair sense of knowledge in targeted topic and communication skills to understand that topic should be deployed.

India has seen an eminence growth in KPO and looking to grow further in the coming years. Many of the reputed companies in India are providing Knowledge offshore services. Eminenture Private Limited is one of its kinds, which provides KPO services to its international clients across the world.

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